# Vicky Virtual

> Legal Industry Specialists. Live virtual receptionists and 24/7 legal intake for US and Canadian law firms. Bilingual English/Spanish, under 15 second answer time, integrated with Clio, Lawmatics, and Lead Docket.

12+ years operating experience. Per call pricing, month to month, $100 deposit credited to first invoice. Contact: hi@vickyvirtual.com.

## Pages
- [Home](/): 24/7 live virtual receptionists for law firms in the US and Canada.
- [Pricing](/pricing): Per call pricing plans, segmented for solo, small, and large firms.
- [How it works](/how-it-works): Onboarding, call flow, and integration overview.
- [About](/about): Who we are and why we built a legal-only receptionist service.
- [Get started](/get-started): Begin onboarding with a $100 deposit credited to first invoice.
- [Book appointment](/book-appointment): Schedule a discovery call with our team.
- [Contact and FAQ](/faq): Common questions about coverage, billing, and integrations.

## Services
- [Legal intake](/services/legal-intake): Trained intake specialists qualify and document every new matter.
- [24/7 virtual receptionist](/services/24-7-virtual-receptionist): Round-the-clock live call answering.
- [Lead qualification and conflict checks](/services/lead-qualification-conflict-checks): Pre-screen prospects and run conflict checks at intake.
- [Bilingual legal answering service](/services/bilingual-legal-answering-service): Native English and Spanish on every plan.
- [Call screening and forwarding](/services/call-screening-forwarding): Filter callers and route to the right attorney.
- [After hours answering](/after-hours-answering-service): Coverage outside business hours, weekends, and US holidays.
- [White glove legal intake](/white-glove-legal-intake): Premium intake for high-value PI and complex matters.
- [AI receptionist for law firms](/ai-receptionist-for-law-firms): AI-assisted intake combined with human handoff.

## Specialties
- [Personal injury answering](/specialties/personal-injury/answering-service): PI intake with lead capture for time-sensitive cases.
- [Family law answering](/specialties/family-law/answering-service): Empathetic intake for divorce, custody, and support matters.
- [Immigration answering](/specialties/immigration/answering-service): Bilingual intake for immigration consultations.
- [Criminal defense answering](/specialties/criminal-defense/answering-service): 24/7 coverage including jail calls and arrest intake.
- [Estate planning answering](/specialties/estate-planning/answering-service): Sensitive intake for wills, trusts, and probate.
- [Bankruptcy answering](/specialties/bankruptcy/answering-service): Chapter 7 and 13 intake with consultation booking.
- [Real estate law answering](/specialties/real-estate-law/answering-service): Closing, title, and landlord-tenant intake.
- [Intellectual property answering](/specialties/intellectual-property/answering-service): Trademark, patent, and copyright intake.

## State coverage
- [California](/locations/california): Receptionists for California law firms.
- [Texas](/locations/texas): Receptionists for Texas law firms.
- [Florida](/locations/florida): Receptionists for Florida law firms.
- [New York](/locations/new-york): Receptionists for New York law firms.
- [Illinois](/locations/illinois): Receptionists for Illinois law firms.
- [Pennsylvania](/locations/pennsylvania): Receptionists for Pennsylvania law firms.
- [Ohio](/locations/ohio): Receptionists for Ohio law firms.
- [Georgia](/locations/georgia): Receptionists for Georgia law firms.
- [North Carolina](/locations/north-carolina): Receptionists for North Carolina law firms.
- [Michigan](/locations/michigan): Receptionists for Michigan law firms.

## Answers
- [What is legal intake](/answers/what-is-legal-intake): Definition and steps of the legal intake process.
- [What is a virtual receptionist for lawyers](/answers/what-is-a-virtual-receptionist-for-lawyers): How virtual receptionists serve law firms specifically.
- [What is an after hours answering service for law firms](/answers/what-is-an-after-hours-answering-service-for-law-firms): How after hours coverage works for attorneys.
- [What is call forwarding for attorneys](/answers/what-is-call-forwarding-for-attorneys): Call forwarding setup explained.
- [What is a bilingual answering service](/answers/what-is-a-bilingual-answering-service): Bilingual coverage and when it matters for law firms.
- [What is conflict checking at intake](/answers/what-is-conflict-checking-at-intake): How to run conflict checks during first contact.
- [What is a call answering service](/answers/what-is-a-call-answering-service): The basics of call answering services.
- [Virtual receptionist vs answering service](/answers/virtual-receptionist-vs-answering-service): The differences and which to choose.
- [How to pick an answering service for a law firm](/answers/how-to-pick-an-answering-service-for-a-law-firm): Buyer guide for law firms.

## Optional
- [Blog](/blog): Articles on legal intake, receptionist operations, and law firm growth.
- [Case studies](/case-studies): Real client outcomes from working with Vicky Virtual.
- [Resources](/resources): Downloadable guides, templates, and checklists.
- [Integrations](/integrations): Clio, Lawmatics, Lead Docket, and other supported tools.