In what ways can Vicky help my company?
You can expect substantial savings and increased profits from working with Vicky. We take pride in offering first-rate call center services that will free up your time and resources that would otherwise go toward employee management. Our call center service is designed to free your time and energy so that you can focus on running your business.
Can Vicky reach out to a large group of people at once?
Yes. We can distribute as many or as few notices as you like. We can quickly establish the protocols that ensure every communication is delivered to the appropriate person in your company once a specific type of call is received.
Why does Vicky only pick up the phone when an attorney calls?
When we first started, we discovered that we were exceptionally skilled at fielding phone calls on behalf of legal practices. Our founders decided to focus only on the legal industry to maintain our high standards rather than lower them to capture a more significant share of the market. We have always maintained quality because our clientele consists solely of law firms and lawyers.
Will I still be able to choose when and if to pick up my calls?
Yes. You can set up conditional call forwarding, so your phone rings a few times and then goes to Vicky’s virtual receptionists if you don’t pick up. We’re interested in seeing your current setup succeed, so if that’s how your business operates best, keep doing what you’re doing!
Specifically, what are the services that you offer?
We serve as an extension of law firms by answering calls, setting up appointments, and taking messages.
How can I guarantee a constant and high-quality connection when making phone calls?
High-quality calls and consistent service are guaranteed by the cutting-edge technology we use in our call center. To keep up the quality of service, we provide regular training for our virtual receptionists.
Where do you stand on protecting private data?
We respect the need for discretion in the legal field. Our virtual receptionists treat all information with the utmost confidentiality and security.
Can you adjust your offerings to suit the requirements of our legal better practice?
We can modify our offerings to suit your legal practice better. Our virtual receptionists can be taught to take calls following your company’s unique protocols.
Where can I find out how much your services cost?
Our rates are customized to meet the requirements of your legal firm. We provide a range of pricing tiers to accommodate your financial constraints while still giving you the best possible return on your investment.
What time of day do your virtual receptionists work?
We have live receptionists standing by around the clock to take your calls and assist you in any way they can.
To whom should I direct my inquiries or complaints, and how can I do so?
We’re available by phone or email to answer any questions or issues.